Shipping
Express orders are sent out with DHL or FedEX couriers. A tracking number is supplied 24hrs after the order is processed dispatched from our warehouse via email.
Netherlands/Belgium - €4,99 (Free for orders over €50)
Delivery time: 3-9 working days
Germany - €8,99 (Free for orders over €100)
Delivery time: 3-9 working days
Rest Of World Express - €29.99 (Free for orders over €150/$200/£125)
Delivery time: 3-9 working days
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@twentyfourclo.com. Please note that returns will need to be sent to the following address: jessicagang 21 2719CA Zoetermeer.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@twentyfourclo.com.